Platform Acceleration — ServiceNow / Salesforce / SAP — Blu Wingu

Your platform investment is not returning what the business case promised. We fix that.

Platform Acceleration is a fixed-outcome engagement for organisations that have already committed to ServiceNow, Salesforce, or SAP — and are not getting the operational or financial return the implementation was designed to deliver. We scope the problem, design the solution, and deliver the acceleration. The engagement ends with a platform that performs to the standard the business case forecasted, or with a clear, evidenced explanation of why it cannot and what the realistic alternative is.

What you get

• Platform diagnostic and gap closure — a structured review of your current implementation against the outcomes your business case targeted. Findings are evidence-grounded: configuration gaps, governance failures, integration debt, and data-quality deficits that are suppressing platform value.
• Architecture design and delivery — for ServiceNow: CSDM v5 service modelling, AIOps maturity advancement, AI-augmented platform governance, and integration architecture. For Salesforce and SAP: process re-engineering, integration rationalisation, and agentic-AI overlay design. Delivered by practitioners who have architected at scale on each platform.
• Measurable outcomes, defined at scoping — every Platform Acceleration engagement is scoped against a specific set of measurable outcomes agreed before work begins. The success criteria are yours, not ours.

Who it is for

IT and technology leadership at mid-to-large enterprises with a materially underperforming platform investment. Typical indicators: ServiceNow instance that has grown organically without governance and is accumulating technical debt faster than it is retiring it; SAP platform with an AI or AIOps overlay that has not been integrated into operational workflows; Salesforce implementation where AI Copilot or AgentForce investment has not translated into measured adoption or pipeline impact.

Pricing

Outcome-priced: a retained design and delivery component plus a success-fee tranche tied to the defined delivery milestones. Scoped at initiation against the agreed outcome targets. The success-fee component is calibrated to the value the acceleration is designed to recover. No open-ended day-rate structure for this engagement: the price reflects the outcome, not the hours.

Scope a Platform Acceleration

Brief Chris directly